Do not remove battery incorporated with product for your safety. ECOXGEAR will at its option, repair and/or replace (with a unit of like condition which may be refurbished) a qualifying defective product that is returned, postage paid and within the warranty period. For more of her work, check out her page here! You can also find us onTwitter,Facebook, Instagram,LinkedIn, or evenconnect with us directly on our website! The icon will be on when plugged into AC power. Do not remove battery incorporated with product for your safety. Taking this information, will will help rectify you complaint! Do you have additional information about this recall? Tell us in the comments below. My other speaker always works and holds the charge. Become a subscriber below! WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. Press the space key then arrow keys to make a selection. Note that the EcoBoulder can be used with the power cable while it simultaneously charges the battery. Her work has been published by Paper Magazine, AfroPunk, The Spool, GREY Journal, MTV News, HuffPost, Blavity, Atlanta Blackstar, For Harriet, New York Review of Books and a host of other first-run publications and syndicated outlets. The ECOXGEAR product line is covered by a 1 year limited warranty that covers defects in workmanship and/or materials for a period of 1 year from the original purchase date. Warranty_Repair_Form Ecoxgear 7-22-20.pdf, Customer Service by phone 800-903-9524 Ecoboulder Recall only 800-903-9664. Interested in articles like these? Choosing a selection results in a full page refresh. Do you have additional information about this recall? This product should not be exposed to dripping or splashing. ECOXGEAR has received five reports of the speakers bursting. Recalls Costco ECOXGEAR Boulder Bluetooth Speaker FREE Replacement Battery Kit!!! You can also contact us for more information! like. Please have the model and serial number of your speaker available when you contact ECOXGEAR customer service. The speakers were sold at Costco stores nationwide (from October 2016 to January 2017), Academy Sports, Cabelas, Home Depot and Best Buy stores nationwide and online at Amazon.com (from January through December 2018) and retailed for about $180. Are there other recalls we should cover? ECOXGEAR will at its option, repair and/or replace (with a unit of like condition which may be refurbished) a qualifying defective product that is returned, postage paid and within the warranty period. Any contents damaged in the storage compartment of an applicable product are NOT covered by the manufacturer's warranty. If you need to replace the battery, take it to the nearest authorized EcoTrek service point or dealer for assistance. Choosing a selection results in a full page refresh. The new one, not so much. All ECOXGEAR ECOBOULDER 1st Generation by Grace Digital Inc. About Us This is "EcoBoulder Battery Replacement Tutorial" by ECOXGEAR on Vimeo, the home for high quality videos and the people who love them. Several reports have shown that class members have already started receiving their checks after the settlement administrators have acknowledged and processed Read More, Class Action Lawsuit: Shopify And Ledger Concealed Data Breach Incident And Remained Negligent Throughout The Whole Ordeal The latest class action lawsuit argues that Shopify and Ledger have knowingly violated consumer privacy protections after both have caused and then eventually covered up a massive data breach last year that ended up compromising their customers personal Read More, Consumer Group Letter Various consumer groups and unions wrote a letter to the Biden administration warning them regarding their use of recalled vehicles. On April 15, 2021, several consumer advocacy groups and unions wrote a letter to the Biden administration. Safety way to remove the battery or the battery from the equipment: Remove the old battery or battery pack, follow the steps in reverse order than the assembly. This will be posted quickly, exposing the company and letting others see what happened to you! Indiana Equifax Data Breach Settlement + Ginkgo Biloba Settlement Ready For Rebates Claim Now! What We Do, By Consider The Consumer on December 19, 2019. No objects filled with liquids, such as vases, should be placed on or near the product. ECOXGEAR is a division of Grace Digital, Inc. ECOXGEAR EcoTrek GDI-EXTRK210 Rugged Waterproof Floating Portable Bluetooth Wireless 100 Watt Stereo Smart Speaker and PA System (Gray) 4.6 out of 5 stars 1,175 $181.21 $ 181 . Discontinued products may not be available for warranty replacement. The warranty is valid only for the original owner who purchases the unit from an authorized dealer. Grace Digital recalled 88,000 ECOXGEAR EcoBoulder Bluetooth Speakers because the speakers battery can burst apart, sending parts of the speaker in many different directions. Colors, model numbers and UPC codes are: Consumers should contact Ecoxgear for a battery replacement kit by calling 800-903-9664 or emailing [emailprotected]. Battery Type: Sealed Lead Acid Output: 12V, 7Ah Compatible with: GDI-EXBLD810, GDI-EXTRK210 Notes: Caution: RISK OF ELECTRIC SHOCK - follow user guide instructions when attempting to replace battery A built-in rechargeable battery Also delivers 50+ hours of playtime at normal volume levels, guaranteeing battery life for an entire day of fun before needing to recharge. Stream from up to 100 feet away with wireless Bluetooth or plug your device into the integrated aux-in jack. Battery/Charger Insert the included power cable(as following pictures) to charge the EcoBoulder. Shopify & Ledger Data Breach Class Action Lawsuit 2021, Consumer Groups Notifies The US Government About Their Continued Used Of Recalled Vehicles, Peloton Tread+ Treadmill Death & Injuries CPSC Warns To Avoid Using Peloton. Try a couple different USB charge cables and different charge port or compatible charger. Press the space key then arrow keys to make a selection. Note that after replacing the battery from the recall, the speaker only gets about half as loud as it used too with the original battery. This warranty does not apply to any products which have been abused, neglected, modified or used for a purpose other than the one for which they were manufactured. Check Your Mailbox Now If You Have Filed For A Class Action Settlement Claim Recently Claimants in a handful of class action lawsuit settlements have already started getting their compensation checks over the mail. People who own the recalled speakers should stop using them and contact ECOXGEAR to receive a free battery replacement kit. Take a photo of a faulty item and add a brief description. Jakub Madej, the lead plaintiff, filed the class action lawsuit against JP Morgan at an Ohio federal court in April 2021. Are there other recalls we should cover? Ships from and sold by Beiter DC Power. The safety commission said people should immediately stop using the recalled speakers and contact EcoXGear to receive a free battery replacement The March 2019 PHMSA IFR harmonized United States lithium-ion battery transport regulations with those of the ICAO, along with extra requirements for ground shipments to ensure no lithium-ion batteries were loaded on aircraft contrary to the regulations. For all those who bought this speaker only to have the usb charger break. ECOXGEAR EcoBoulder speakers. You can test to see if battery is receiving a charge by placing a DVOM on the batteries -/+ leads, check battery before - Xiaomi Bluetooth Speaker If you perform steps 1 and 2, and play time is still short, then it is likely a battery issue and you need a replacement battery. For more of her work, check out her page here! : ECOXGEAR has received 5 reports of speaker batteries bursting and fragmenting including two incidents of property damage to the surrounding area. If you need to replace the battery, take it to the nearest authorized EcoBoulder+ service point or dealer for assistance. Grace Digital Inc, reserves the right to replace any out-or-stock or discontinued product with a comparable product. Read More. The ECOXGEAR product line is covered by a 1 year limited warranty that covers defects in workmanship and/or materials for a period of 1 year from the original purchase date. The same one. Battery Type: Sealed Lead Acid Output: 12V, 7Ah Compatible with: GDI-EXBLD810, GDI-EXTRK210 Notes: Caution: RISK OF ELECTRIC SHOCK follow user guide instructions when attempting to replace battery Feel free to shoot us an email to[emailprotected]. current list of Class Actions and Class Action Investigations, here. Not to mention the fact that pairing them was a choir but I was finally able to do it. All Rights Reserved. Grace Digital is recalling about 88,000 ECOXGEAR EcoBoulder speakers because they pose an impact hazard. The warranty is valid only for the original owner who purchases the unit from an authorized dealer. ECOXGEAR will at its option, repair and/or replace (with a unit of like condition which may be refurbished) a qualifying defective product that is returned, postage paid and within the warranty period. Will my EcoXGear speaker work with Go Pro mounts? When the power cable is connected, movement of the top battery segment shows the battery is charging. The ECOXGEAR product line is covered by a 1 year limited warranty that covers defects in workmanship and/or materials for a period of 1 year from the original purchase date. 2021 considertheconsumer.com, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window). The products included in the recall are Ecoxgear EcoBoulder Bluetooth speakers in black with one of five accent colors. Discontinued products may not be available for warranty replacement. Choosing a selection results in a full page refresh. I understand the need for the recall, but it is a shame as I really liked this speaker and was going to buy a 2nd one because you could pair them and run 2 at the same time. Grace Digital Inc, reserves the right to replace any out-or-stock or discontinued product with a comparable product. Only ordered it after finding out I could pair them up. Consumers should immediately stop using the recalled speakers and contact ECOXGEAR to receive a free battery replacement kit. Consumers should immediately stop using the speaker and contact ECOXGEAR customer service for a free battery replacement kit. This item: ECOXGEAR Boulder Replacement Battery Standard 12V 7AH Rechargeable SLA Battery Beiter DC Power $23.99 In Stock. Report Fraud Please refer to the care and maintenance instructions in the User guide. Please visit www.ecoxgear.com for additional product information. The letter warned the US government about their continued use of vehicles that different car Read More, Class Action Lawsuit Claims JP Morgan Violated The TCPA American investment bank and financial services company, JP Morgan Chase, was charged with a class action lawsuit due to allegations that they violated the TCPA. The speakers battery can become overcharged, and burst, posing fragmentation and impact hazards. Find her on Twitter @AishaStaggers. Similarly, please check out ourcurrent list of Class Actions and Class Action Investigations, here. DIY How To Change Your ECOXGEAR ECO BOULDER Plus Rechargeable Battery!! When servicing, use only identical replacement parts. Integrated on the bottom of the ECOSTONE is a standard camera style screw mount (Purchase the optional ECOXGEAR suction mount separately). The battery will drain when it's to in use. Integrated into the top of the unit is a handy built in LED flashlight and battery charging indicator. Send us your story with as much detail as possible to fill out our investigation. ECOXGEAR customer service asks that you call them at 1-800-903-9664 or email support@ecoxgear.com to arrange receipt of your battery replacement kit. People who own the recalled speakers should stop using them and contact ECOXGEAR to receive a free battery replacement kit. About the Author:Aisha K. Staggers is a writer, lecturer, political analyst and literary agent. How to repair the EcoXgear usb charging cord and unit. Ordered this speaker to pair up with another similar Ecoxgear speaker. Please refer to the care and maintenance instructions in the User guide. Hazard: The speaker's battery can become overcharged and burst, posing an impact hazard. Tell us in the comments below. like. Transfer of ownership does not qualify for warranty protection. About 88,000 Ecoxgear EcoBoulder Bluetooth speakers are being recalled because the speakers battery can overcharge and burst. Consumers should contact Ecoxgear for a battery replacement kit by calling 800-903-9664 or emailing safety@ecoxgear.com. As such, I would NOT buy this speaker again, and I am not longer happy with it. She appears weekly for Staggers State of Things on the Dr. Vibe Show. Can I carry on my ECOXGEAR Speaker when I travel? Warranty terms may be revised without notification at the discretion of the manufacturer. Go on and tell us about your poor consumer experience. @raggedyman , Dusan, If battery completely discharged try leaving on charge 24 hours. The speaker's battery can become overcharged and burst. Repeat the above Steps '1a' thru '1c' two or three times, and the unit playtime and battery performance will return to normal. Photo source: CPSC Grace Digital of San Diego, Calif., is recalling about 88,000. ECOXGEAR is a division of Grace Digital, Inc. EcoPucks Helmet Audio-helpful videos & user guides, Troubleshooting bluetooth connections for your speaker, Regarding sealed lead acid battery ( Ecoboulder+, EcoTrek, Ecoexplorer. This warranty does not apply to any products which have been abused, neglected, modified or used for a purpose other than the one for which they were manufactured. Transfer of ownership does not qualify for warranty protection. Press the space key then arrow keys to make a selection.
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